John DiJulius

THE Authority on Customer Service

The Authority on World-Class Customer Experience and author of The Customer Service Revolution.  Be the brand people cannot live without. Learn how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and are making price irrelevant!  In this breakout you will learn the key to help all your employees can have compassion & empathy for your customers by understanding what a day in the life of your customer looks like and how your business can be the best part of their day and how to create non negotiable standards that every team member will follow.  Register for the Secret Service Summit today!


E: John DiJulius:

P: 216-839-1430

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